We keep booking and payments simple. Whether it’s a weekend trip or a longer stay, our clear billing process ensures you can quickly complete your reservation and enjoy your time with us.
We accept a variety of payment options to accommodate your preferences, including:
- Major credit cards (Visa, Mastercard, American Express)
- Secure online payment platforms
Payment Confirmation
The balance for your stay is due prior to your arrival. You’ll receive a confirmation booking outlining the charges, including:
- Accommodation fees
- Applicable taxes
- Any additional services or amenities you’ve requested
- Payments can be made through your preferred method outlined during booking.
For select properties, we may collect a refundable damage deposit as part of your booking. This deposit helps cover any unexpected damages during your stay.
The deposit will be refunded within 7-10 business days after check-out, pending a successful property inspection.
If damages occur, we will communicate with you directly and provide a detailed invoice for any charges, along with photographic documentation.
We do offer an option to pay 50% of your reservation upon booking and the other 50% a week prior to your check-in date at no additional fee.
Frequently Asked Questions
How will I receive my invoice?
All invoices are sent electronically to the email address provided during booking.
What if I need to modify my booking?
Changes to your booking are subject to availability and may incur additional fees. Contact us as soon as possible, and we’ll work to accommodate your request.
What happens if my payment is declined?
If a payment fails, our system will notify you immediately and provide instructions for completing the payment. Unresolved payments may result in a cancellation of your booking.
Need Assistance?
Our team is here to help. If you have any questions about billing or payments, please don’t hesitate to reach out. You can contact us at billing@weekaway.ca for prompt assistance.
