All resources at your fingertips

Discover our collection of articles for guests to ensure everything goes smoothy during your stay.

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Articles for Guests

A series of articles to help guests get familiar with our rental homes & processes.

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Billing & Payment

Read about our clear billing and payment process here

2
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Billing & Payments

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Booking changes

Information on how to change or alter your booking reservation.

2
minute read

Cancellations

Checking Out

Important information for checking-out at one of our properties

2
minute read

Post Check-Out

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Checking in

All the information you need upon your arrival for your stay

3
minute read

Pre-Arrival

Canmore Vacation Guide

Read all about beautiful Canmore in this all inclusive guide to the popular town

6
minute read

Vacation Guides

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WeekAway community

Read about our how we build our community and set guidelines for you to follow.

6
minute read

During Your Stay

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Property amenities

Discover what our properties have to offer you for your stay.

3
minute read

During Your Stay

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Property guides

Explore what is included in our property guidebooks tailored for your stay.

2
minute read

During Your Stay

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Hosting standards

Read about our commitment to raising the bar of guest hosting.

6
minute read

During Your Stay

Comprehensive home guide on Sisters' Solstice by WeekAway

Comprehensive home guide on Sisters' Solstice by WeekAway

4
minute read

During Your Stay

Comprehensive home guide on Sisters' Summit by WeekAway

Comprehensive home guide on Sisters' Summit by WeekAway

6
minute read

Pre-Arrival

Popular Resources for Guests

Become familiar with our standards and best practices for ensuring you make the most out of your stay.

Privacy, Safety and Security

Unwind knowing that your personal information and safety are protected.

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Damage Policy

We understand that accidents happen. Read more about our approach to damage protection and resolution.

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We take our guests’ privacy and security seriously

Our residences are safe and secure so that you can rest easily in our luxurious accommodations. We also protect and do not share your personal information with third parties.

Still have questions?

We’ve got you covered — contact us or explore additional resources to ensure a worry-free stay.

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Contact Us

We're here for you. You can contact us any time and we will do our best to get back to you as soon as possible.

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Frequent Questions

Plans change. Let us help you navigate booking changes and cancellations so that you can have peace of mind.

Explore our FAQs
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Hosting Standards

Become familiar with our hosting practices and what to expect when staying at one of our properties.

About our hosting standards
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Guest resources
Booking changes
Checking in
Hosting standards
Property amenities
Property guides
WeekAway community
Get in touch

Contact Weekaway support and get the help you need.

General inquires
support@weekaway.ca

Billing & Payment
billing@weekaway.ca

Investor inquiries
philip@weekaway.ca

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