At WeekAway Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our website, including:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking Details: Dates of stay, property preferences, and special requests.
  • Payment Information: Credit card details and billing information.
  • Communication Records: Emails, messages, and feedback.

‍

2. How We Use Your Information

We use your personal information to:

  • Facilitate and manage bookings and reservations.
  • Process payments securely.
  • Communicate with you regarding your bookings and inquiries.
  • Send promotional materials and newsletters, with your consent.
  • Improve our services and website functionality.
  • Comply with legal obligations and enforce our terms.

‍

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist us in operating our website, processing payments, and delivering services. This includes Hospitable.com, which we use to manage booking and payment processes.
  • Stripe for Payments: Hospitable uses Stripe, a leading payment processing platform, to handle payments securely. Stripe’s privacy policy governs how your payment information is processed and protected. For more details, please refer to Stripe’s Privacy Policy.
  • Legal Authorities: When required by law or to protect our rights.

‍

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

‍

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is encrypted and processed through Stripe, ensuring a high level of security.

‍

6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information held by us.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent to the use of your personal information, subject to legal or contractual restrictions.

‍

7. Email Communications

With your consent, we may send you promotional emails. You can opt out at any time by following the unsubscribe instructions included in these emails.

‍

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

‍

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

‍

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@weekaway.ca

‍

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.